All sales are final. No refunds will be provided for meals that the carrier shows were delivered to the address on the order. Inability to access the delivery address due to locked gates, pets etc is the customers responsibility. Delivery delays or meals left outside for an extended period of time caused by the customer not being home to receive the package is the customers responsibility. Inability to deliver due to incorrect delivery address information entered by customer is the customers responsibility. No refunds will be provided.